Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and message content when you submit the contact form or event inquiry form. These forms are submitted directly to Formspree, our form-processing provider (see Section 4) — we do not separately store a copy on our own servers.

If online payments or scheduling are enabled, we also receive limited booking and payment status information from our scheduling and payment providers (see Section 3). Our web hosting provider may also automatically log standard technical information such as IP address, browser type, device type, and pages visited, for security and operational purposes.

2. Why We Collect Information

Information is used to respond to inquiries, process bookings, facilitate coaching and event services, and, where you have consented, send related communications. We may also use it to keep basic business and tax records, to protect the security of the site, and to comply with legal obligations. We do not use your information for automated decision-making or profiling.

3. Booking, Scheduling, and Payment Processing

Appointment scheduling is handled by Calendly. Online payments, where enabled, are processed by Stripe. We do not store full payment card details on our servers — payment is handled directly by Stripe's secure, hosted checkout. When you book, Calendly collects your name, email address, the time you choose, and any answers you give to booking questions. Stripe collects the payment details needed to complete your purchase and shares only the payment status and basic transaction details with us. Each provider handles your information under its own privacy policy: Calendly Privacy Notice and Stripe Privacy Policy.

4. Other Service Providers

The Contact and Event Inquiry forms on this site are processed by Formspree, which receives and forwards your submission so our team can respond. This site is hosted by Hostinger, which processes standard technical information (see Section 1) to deliver the site. Online coaching sessions are held over Microsoft Teams or Google Meet, which carry your session's audio and video in real time under their own privacy policies. Sessions are never recorded. We do not sell or share personal information for advertising purposes.

5. Data Retention

We keep personal information only as long as we need it for the purposes described in this policy. Inquiries that do not lead to a booking are generally deleted within 12 months. Payment card details are held only by Stripe and are never stored by us; Stripe retains payment data under its own policy. Basic client information (such as your name, contact details, and booking history) and transaction records are kept for as long as you are a client and for up to 7 years afterward, to meet tax, accounting, and legal record-keeping requirements. You can ask us to delete your information sooner (see Section 7); we will do so unless we are required by law to keep it.

6. Security

We take reasonable steps to protect personal information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will take reasonable steps to notify affected individuals as required by applicable law. This site is served only over encrypted HTTPS connections, payment card details are handled entirely by Stripe, and access to client information is limited to Wyatt McCain Coaching and the service providers described above.

7. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. Because we work with clients worldwide, we extend these rights to everyone, wherever they live. If you are in the European Economic Area or the United Kingdom, our legal bases for processing your information are your consent, the performance of a contract with you (such as a coaching booking), and our legitimate interest in responding to inquiries and running our business; you may also lodge a complaint with your local data protection authority. To make a request, contact us using the details in Section 13. We will respond within 30 days, may need to verify your identity first, and will not treat you differently for exercising your rights.

8. Cookies and Tracking

This site does not currently use analytics, advertising, or tracking cookies. If that changes — for example, if an analytics provider is added — this policy and an appropriate cookie consent mechanism will be updated accordingly before any such technology is deployed. The Calendly scheduling embed may set cookies needed for booking to work; these are governed by Calendly's own policy.

9. Do Not Track Signals

Because there is no accepted industry standard for responding to browser "Do Not Track" signals, this site does not currently respond to them differently than described in this policy.

10. International Data Transfers

Wyatt McCain Coaching LLC is based in the United States, and our service providers may store and process information in the United States and other countries. If you contact or book with us from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required, we rely on our providers' standard contractual clauses or other lawful transfer mechanisms to protect it.

11. Children's Privacy

This site is not directed to children under 13 (or the relevant age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us using the details in Section 13 and we will take appropriate steps to remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. If a change materially affects how we use information we already hold about current clients, we will also notify them by email.

13. Contact Us

For privacy questions or requests, contact [email protected].